Points positifs :
For almost 500 Euros per day, yes 500! staying in a Premium Dune lodge with jacuzzi with 2 bedrooms and 2 shower rooms, kitchen with tiny sofa, and aircon.
VERY EXPENSIVE for what it was, especially when the facilities were so crowded that you couldn't get a sunbed by the pools or a meal in the on site restaurants. very poor customer service from management, 6 visits to reception and a day wasted trying to sort out the "guaranteed" wifi in our premium lodge.Manager refused to offer us any refund it was the spa voucher or nothing! He really couldn't care. Expensive food and drink on site
À améliorer :
Looks like the management have tried to squeeze in as many lodges and camping spots as possible to maximise revenue but haven't upgraded the facilities accordingly.
Guaranteed wifi in our premium lodge didn't work - the engineer told us it has never worked in that area while he worked on site becuase of the location and it needed a dedicated service. It shouldn't be listed as part of the inclusions if it has never worked. Manager told us that it was an added bonus, NO this was listed as included in our package, specifically for 4 devices.