Points positifs : I liked the campsite and the unit a lot however we had no air con when we arrived. We booked a premium cabin so we’re very surprised. We notified staff immediately on checkin and had various members of staff arrive who assured us it would be sorted. It was hot and we had a sick child so it was important.i was stressed as the office was closing and still hadn’t been fixed. They again assured me it would be fixed and gave me an out of hours number. Later the technician said it couldn’t be fixed till the next day at approximately 9pm. We text the night manager who said he would arrive but didnt

À améliorer : We then had to sleep on a hot night with no air con and a sick child. We had to open all the windows for air and got badly bitten by mosquitoes. It was a nightmare first night with very little sleep and lots of stress. We had multiple staff members arrive who didn’t know what they were doing. The first staff member who came to help started looking at the tv remote when we complained about the air con. We paid 4500 in premium and it wasn’t premium service. The first day of the holiday was completely ruined by stress and lack of sleep. I requested a refund for the first night and no response

Points positifs : We loved Le Vieux Port. Kids thought pool area was fantastic. We loved forest setting by beach. Felt very secure. Staff were friendly and helpful. Disappointed to find fee for tennis courts. We had already paid for stay, surely these were included as we had our own rackets. The pastries sold at the kiosk was fantastic and well used by us

À améliorer : Restaurant food options. A bigger variety of food would have been nice. Again staff were very friendly in the Arena restaurant. We had the same thing repeatedly. Sangria was particularly good though

Points positifs : Un camping completo, las niñas disfrutaron mucho

À améliorer : La limpieza de los baños podría mejorarse

Points positifs : Hemos estado una semana en una tienda eco 4pax, los baños comunitarios siempre están muy limpios ya que están limpiando constantemente, el camping está muy cuidado y el parque acuático lo mismo. Lo hemos pasado genial en familia. Somos 3, la Niña tiene 6 años, el camping está orientado a familias

Points positifs : El entorno

Points positifs : Piscina

À améliorer : Falta de papeleras y basuras

Points positifs : Der Strand und die Auswahl im Supermarkt waren super.

À améliorer : Zugang zum Strand war ab 23.00 Uhr geschlossen und wurde erst um 8.00 Uhr wieder geöffnet. Kann ich nicht verstehen. Wir waren zum Wellenreiten bei Ihnen und dadurch sind mir einige Stunden auf dem Wasser entgangen 😥.

Points positifs : Place is always good , just too many people for the services available and large Qs . Hot water didn’t function properly in our vip site …. Couldn’t use showers as it kept going cold for all users and then nearly burned you as too hot without changing taps

À améliorer : Less people or more facilities . Fix the hot water on the vip camp sites

Points positifs : Our accommodation was great, close to the beautiful beach and pool area but quiet at night. The pool area was brilliant for our children, clean and safe.

À améliorer : The bedding provided was not very comfortable to sleep on. No pillows, just cushions and 1 for each person. We also felt the electric scooters should be managed better, very dangerous with small children on same paths/roads.

Points positifs : Well run site with plenty to occupy all ages and interests

À améliorer : The mobile could be better equipped, better linen, higher quality finishings and better cleaned. ,