Very unhelpful rude reception team
Points positifs : We arrived at les Mouettes at 11.30am after travelling for 5 hours in the rain and enduring a difficult to navigate road closure to be told that our pitch may not be ready and we would have to wait until 2 pm before we could enter the site and go on our pitch, I started to ask if I could check to see if the pitch was vacant and before I could finish my question I was told rather loudly and aggressively that NO I could not, when I asked if we could go on a different pitch I was again spoken to in the same manner. We have stayed at Ettenemare and Haliotis for a total of 10 days with No problem.
À améliorer : Either change your reception team in particular Fabbiene or retrain your staff. We have stayed at Seasonova sites many times over the past 8 years with no problems getting on to our pitch before 12o’clock, when I came out of the reception an English lady spoke to me as she could see that I was upset and told me that she was treated in the same way, very poor attitude and very impolite. We decided not to stay at Les Mouettes and went to Etennemare instead where we had no issues at all so can not comment on what the pitch or anything else was like as we weren’t allowed through the entrance.