Dominic
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Contact entre moi et James 10/10 L'équipement dans la camionnette était de 10/10 Camionnette 6/10 Le seul inconvénient de mon voyage, c'est que la camionnette a coulé de l'eau sur le lit, le réfrigérateur avait encore un paquet de jambon des dernières personnes qui l'ont loué, le morceau du lit sur lequel vous êtes assis était lâche et a dû le réparer, le pop le matelas supérieur avait une mauvaise odeur et des taches. On m'a offert une récompense £££ mais je ne l'ai pas encore reçue, même après 3 SMS.
Réaction de James
Thanks for your review Dominic, I am sorry that your experience wasnt quite as positive as everyone elses. As discussed there were some issues with the previous rental and a short time until your booking. All issues have now been fully repaired and your recompense paid as agreed - once I had received the payment for the booking and the deposit return. Id like to point out that you didn't chase 3 times for the payment. The first was a text confirming that you had received an email from Goboony to confirm the deposit would be repayed an thanking us for hiring the van. The second was to update that the deposit had been received. The 3rd asking about the recompense on Sunday evening (whilst I was out at a family event). Payment was made Monday morning.
Once again apologies for the issues that you experienced, hence my offer to recompense. All problems have now been fixed.