Vanessa
The hand over was not as comprehensive as we would have liked.
We were informed that the Radio, Sat Nav & reversing camera & one of the 12V charger were not working.
You could only lock the side door from the outside and remained problematic throughout the trip. The T.V was so complicated to work we didn't use it.
Our journey around the NC500 was fantastic but we did have the perfect weather.
Shortly into our journey we had continuous problems with the hand brake not releasing, one stage we blocked the exit of a car park for 20 minutes, it was serious enough for us to call Fiona only to receive a dismissive answer that it is user error, upon returning the motorhome we handed this back to Fiona's father, we mentioned the handbrake situation and he acknowledge that he had also had the same problem and thought it had been repaired.
Though mechanically sound and seeing comparable motor homes we feel that we did not get value for money.
The kitchen equipment was very under equipped. The oven had a 4 ring hob but only 1 sauce pan & 1 frying pan.
The motor home was mechanically sound, gear box, clutch & engine coped with the NC500 roads very well. Though there wasn't anything about the motor home that stood out as being special.